Privacy policy

This Privacy Policy describes how Helio Global Trading Limited, trading as
SPV Lights ("we", "us" or "our"), collects, uses and shares your personal
information when you visit or make a purchase from spvlights.co.uk (the "Site").

SECTION 1: PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your
device, including:

- Web browser type
- IP address
- Time zone
- Cookies installed on your device
- Pages viewed and interaction data
- Referral source (how you arrived on the Site)

We refer to this as Device Information.

Information you provide

When you make or attempt to make a purchase, we collect:

- Name
- Billing address
- Shipping address
- Payment details
- Email address
- Phone number

We refer to this as Order Information.

Definition

"Personal Information" in this policy refers to both Device Information and Order
Information.

SECTION 2: HOW WE USE YOUR INFORMATION

We use your Personal Information to:

- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations and updates
- Communicate with you
- Screen orders for fraud or risk
- Improve our website performance and user experience
- Provide marketing communications (only where permitted or opted in)

SECTION 3: COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

- Enable website functionality
- Remember preferences
- Analyse site performance
- Improve marketing effectiveness

You can disable cookies via your browser settings at any time.

For more information, visit: http://www.allaboutcookies.org

SECTION 4: SHARING YOUR PERSONAL INFORMATION

We only share your data where necessary, including with:

- Payment processors (to process transactions)
- Shipping providers (to deliver your order)
- Analytics providers (for example, Google Analytics)
- Marketing platforms (for advertising, where applicable)

We may also disclose information if required to comply with legal obligations or
to protect our rights.

SECTION 5: BEHAVIOURAL ADVERTISING

We may use your Personal Information to deliver targeted advertisements or
marketing communications we believe are relevant to you.

You can opt out via:

- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads
- Bing: https://advertise.bingads.microsoft.com/

You can also opt out via: http://optout.aboutads.info/

SECTION 6: YOUR RIGHTS (GDPR)

If you are located in the UK or EEA, you have the right to:

- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability

To exercise these rights, please contact us using the details below.

SECTION 7: DATA RETENTION

We retain your Order Information for our records unless and until you request
deletion, or as required by law (for example, tax and accounting obligations).

SECTION 8: DATA TRANSFERS

Your information may be processed outside the UK and EEA, including in the United
States and Canada. Where this occurs, we ensure appropriate safeguards are in
place.

SECTION 9: SECURITY

We take reasonable technical and organisational measures to protect your personal
information, including encryption of sensitive data such as payment details.

However, no system is completely secure, and we cannot guarantee absolute
security.

SECTION 10: DO NOT TRACK

Please note that we do not alter our data collection practices when we detect a
"Do Not Track" signal from your browser.

SECTION 11: CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our
practices, legal requirements or operational needs. Any updates will be posted
on this page.

SECTION 12: CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your
rights, please contact:

Helio Global Trading Limited, trading as SPV Lights
Email: hello@spvlights.co.uk